LAURENT-PERRIER UK PRIVACY POLICY
Data Privacy Summary
Who are we?
We are Laurent-Perrier (UK) Ltd. (Company registration number: 01383260).
Our address is: 66-68 Chapel St, Marlow, SL7 1DE
Telephone: 01628 475404
We are considered to be the “controller” of your personal data. This means that for any data we hold on you, that could identify you as an individual, we have a duty to protect that data in line with data protection laws. The purpose of this Privacy Statement to make sure you are informed about the personal data we hold on you, why we hold it and generally how we comply with the regulation.
If you want to talk to us about this, please email us on GDPRenquires@laurent-perrier.co.uk
- Laurent-Perrier (UK) Ltd takes data protection seriously
- We keep to a minimum the information we hold about you
- We use your data to provide our services to you, respond to your enquiries, manage our relationship with you, meet our legal obligations, and improve our website
- We delete your data when it is no longer needed for these things
- Generally, we do not give your information to third parties, but there are some exceptions
- You have privacy rights as an individual
- We are happy to talk to you about how we process and protect your data
Tell me more…
To see more about how we use your personal data, read the Statement or Statements which apply best to your relationship with us:
- I am a wholesaler of Laurent-Perrier (UK) Ltd
- I am an individual who has signed up for news and offers from Laurent-Perrier (UK) Ltd
- I am a supplier or a brand partner
- I am an employee
- I think I may want to work for Laurent-Perrier (UK) Ltd
- I am just browsing
Wholesaler Privacy Statement
What data we hold
As one of our wholesalers, we will hold the following personal information about you for the length of time that we consider you to an existing wholesaler:
- The information that is needed to fulfil our contract with you. This will be your contact details (we need to know who you are) and any delivery detail you gave us. This data is held in our secure systems in the European Economic Area (EEA) and is shared with the UK based company who carry out our delivery services.
- Your contact details will also be held on the devices (mobile phones and laptop) of the account manager who looks after you. This is so they can respond quickly to you when they are away from the office, maintaining a relationship with clients being a legitimate thing for a business to do.
- Because you are an existing wholesaler, we will contact you from time to time to let you know about our goods and services that may be of interest to you. We do this because we think you would benefit from this, and we might too. We will always give you the option to opt out of receiving marketing emails from us and if you do that we promise we won’t send you marketing emails again. This data is stored in the secure servers of our CRM system.
- If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom. This is a legitimate thing for a business to do to ensure that both parties are happy with the service levels between them.
- Technical personal data is also captured if you use our website and that is processed to protect our users from cyber attacks and also for us to see which bits of our website are being used the most, which in turn helps us with our marketing strategy, a legitimate thing for companies to do.
- If you visit our site in Marlow, we capture images on CCTV for the purposes of crime prevention.
Technical data details
We automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most companies, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
Transfers of your data outside of the EEA
Almost all of our data is held in the EEA but we do transfer or process data outside the EEA because we use third parties based in the US. These parties are signed up to the US Privacy Shield (https://www.privacyshield.gov/list) which means the EU considers them to have adequate measures in place, in line with EU data protection laws, to protect your personal data.
Third parties
We also have a small number of companies providing services to us. We are in the process of making sure they all adhere to current and relevant data protection laws.
Technical security
- All our laptops are password protected, as are our phones.
- Our servers and desktop computers are protected by physical security.
- The ability to log on to all these devices is restricted to members of staff, each having their own unique log on credentials.
- If you have particular security requirements, please call us to discuss how we can support you.
Your rights
You have lots of rights in respect of our processing of your personal data. The relevant rights are:
- Request a copy of your personal data and information about our processing of it
- Request that we delete information on you if we do not need to hold it
- Request that we correct any personal data that we hold on you
- Request that we stop processing your data for certain things (eg marketing), although we can still hold it
- Request that we move your data to another organisation’s IT system electronically
If you want to exercise any of these rights, please just contact us on GDPRenquires@laurent-perrier.co.uk You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
IF YOU VISIT OUR FACEBOOK PAGE
Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.
Contact us
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk
Employee Privacy Statement
If you are an employee, please refer to the fair process notice that you have been provided with for information about how we use your personal data.
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk
Supplier Privacy Statement
What data we hold
As one of our suppliers or brand partners, we will hold the following personal information about you for as long as we have a relationship with you or think we might want to buy products or services from you, unless we are obliged to keep it longer for legal reasons.
- We hold the information that is needed to fulfil our contract with you. This will be your contact details (we need to know who you are so we can do business with you) and your payment details. After all, if you are a supplier, you do expect us to pay you.
- We may pass your contact details on in the form of recommendations to other companies looking for suppliers by word of mouth. We see this as a legitimate thing for a business to do; it helps you grow your business and benefits everyone in the network. If you don’t want us to recommend you, then that’s fine, just let us know.
- If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom. This is a legitimate thing for a business to do to ensure that both parties are happy with the service levels between them.
- If you use our website, technical personal data is also captured that is processed to protect our users from cyber attacks and also for us to see which bits of our website are being used the most, which in turn helps us with our marketing strategy, a legitimate thing for companies to do.
- If you visit our site in Marlow, we capture images on CCTV for the purposes of crime prevention.
Technical Data
We automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most companies, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
Transfers of your data outside of the EEA
Almost all of our data is held in the European Economic Area (EEA) but we do transfer or process data outside the EEA because we use third parties based in the US. These parties are signed up to the US Privacy Shield (https://www.privacyshield.gov/list ) which means the EU considers them to have adequate measures in place, in line with EU data protection laws, to protect your personal data.
Third parties
We also have a small number of companies providing services to us. These are our processors. We are in the process of making sure they all adhere to current and relevant data protection laws. They are mentioned in the relevant parts of our privacy statement so you are aware of when we use them.
Technical security
- All our laptops are password protected, as are our phones.
- Our servers and desktop computers are protected by physical security.
- The ability to log on to all these devices is restricted to members of staff, each having their own unique log on credentials.
- If you have particular security requirements, please call us to discuss how we can support you.
Your rights
You have lots of rights in respect of our processing of your personal data. The relevant rights are:
- Request a copy of your personal data and information about our processing of it
- Request that we delete information on you if we do not need to hold it
- Request that we correct any personal data that we hold on you
- Request that we stop processing your data for certain things.
- Request that we move your data to another organisation’s IT system electronically
If you want to exercise any of these rights, please just contact us on GDPRenquires@laurent-perrier.co.uk You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
IF YOU VISIT OUR FACEBOOK PAGE
Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.
Contact us
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk
Website Visitor Privacy Statement
What data we hold
We automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
Transfers of your data outside of the EEA
Almost all of our data is held in the European Economic Area (EEA) but we do transfer or process data outside the EEA because we use third parties based in the US. These parties are signed up to the US Privacy Shield (https://www.privacyshield.gov/list ) which means the EU considers them to have adequate measures in place, in line with EU data protection laws, to protect your personal data.
Third parties
We also have a small number of companies providing services to us. These are our processors. We are in the process of making sure they all adhere to current and relevant data protection laws. They are mentioned in the relevant parts of our privacy statement so you are aware of when we use them.
Your rights
When we process your data you have rights as a data subject. The relevant rights are:
- Request a copy of your personal data and information about our processing of it
- Request that we delete information on you if we do not need to hold it
If you want to exercise any of these rights, please just contact us on GDPRenquires@laurent-perrier.co.uk You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
IF YOU VISIT OUR FACEBOOK PAGE
Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.
Contact us
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk
Potential employee of Laurent-Perrier (UK) Ltd Privacy Statement
What we hold
If you have applied for a job with us then we will hold the following information until such time as your application for a specific role is either successful or unsuccessful and for approximately 3 months afterwards:
- The information that you provided on your CV or application form. This information is held with the intention of potentially starting a contract with you.
- If you attend an interview, we will hold interview notes. This is a legitimate thing for us to do and ensures that we make the correct and unbiassed decision on the best candidate.
- If your application is successful then your data is processed as per the Fair Processing Statement available from the HR department
- If your application is unsuccessful then your CV and interview notes will be stored for approximately 6 months just in case there are any disputes on either side, or if that particular role becomes vacant again. This is a legitimate thing for a business to do.
- If you give us a ring or make contact by email, we will follow up on your enquiry and see if there is a way in which we can help you. We keep a record of enquiries received, so that we know what we have said to whom. This is a legitimate thing for a business to do to ensure that both parties are happy with the service levels between them.
- Technical personal data is also captured if you use our website and that is processed to protect our users from cyber attacks and also for us to see which bits of our website are being used the most, which in turn helps us with our marketing strategy, a legitimate thing for companies to do.
- If you visit our site in Marlow, we capture images on CCTV for the purposes of crime prevention.
Note: we do not accept unsolicited CVs; these are deleted immediately. We also do not keep old CVs beyond what we have stated above. CV’s go out of data quickly and we have an obligation to have correct data in our systems, as well as having a lawful reason for holding it. “Just in case” is not a good reason.
Technical Data
We automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most companies, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
Transfers of your data outside of the EEA
Almost all of our data is held in the European Economic Area (EEA) but we do transfer or process data outside the European Economic Area because we use third parties, based in the US. These parties are signed up to the US Privacy Shield (https://www.privacyshield.gov/list ) which means the EU considers them to have adequate measures in place, in line with EU data protection laws, to protect your personal data.
Third parties
We also have a small number of companies providing services to us. These are our processors. We are in the process of making sure they all adhere to current and relevant data protection laws. They are mentioned in the relevant parts of our privacy statement so you are aware of when we use them.
Technical security
- All our laptops are password protected, as are our phones.
- Our servers and desktop computers are protected by physical security.
- The ability to log on to all these devices is restricted to members of staff, each having their own unique log on credentials.
- If you have particular security requirements, please call us to discuss how we can support you.
Your rights
You have lots of rights in respect of our processing of your personal data. The relevant rights are:
- Request a copy of your personal data and information about our processing of it
- Request that we delete information on you if we do not need to hold it
- Request that we correct any personal data that we hold on you
- Request that we stop processing your data for certain things.
If you want to exercise any of these rights, please just contact us on GDPRenquires@laurent-perrier.co.uk
You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
IF YOU VISIT OUR FACEBOOK PAGE
Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.
Contact us
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk
Newsletter Privacy Statement
What data we hold
If you signed up to receive information about our goods and services, then we hold data based purely on your consent (which we captured when you signed up, maybe at an event, or when participating in a competition or via our website). We also abide by the PECR regulations (https://ico.org.uk/for-organisations/guide-to-pecr/) when we contact you. We hold your information for as long as we think you will be interested in our goods and services or until you ask us not to.
- We only hold the information you gave us and whenever we contact you, you will have the option to opt out of further communications from us.
- We will always give you the option to opt out of receiving marketing emails from us and if you do that we promise we won’t send you marketing emails again. This data is held in a secure CRM system and is shared with the UK based company who carry out our database marketing function for us.
- We only use data where we have a clear, unbundled, opt-in consent from you; where you knew what you were agreeing to and it wasn’t a precondition of any other service eg entering a competition.
- Technical personal data is also captured when you use the website and that is processed to protect our users from cyber attacks and also for us to see which bits of our website are being used the most, which in turn helps us with our marketing strategy, a legitimate thing for companies to do.
Technical data
We automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most companies, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
Transfers of your data outside of the EEA
Almost all of our data is held in the European Economic Area (EEA) but we do transfer or process data outside the European Economic Area because we use third parties, based in the US. These parties are signed up to the US Privacy Shield (https://www.privacyshield.gov/list) which means the EU considers them to have adequate measures in place, in line with EU data protection laws, to protect your personal data. Our marketing system is one of these based in the US.
Third parties
We also have a small number of companies providing services to us. These are our processors. We are in the process of making sure they all adhere to current and relevant data protection laws. They are mentioned in the relevant parts of our privacy statement so you are aware of when we use them.
Technical security
- All our laptops are password protected, as are our phones.
- Our servers and desktop computers are protected by physical security.
- The ability to log on to all these devices is restricted to members of staff, each having their own unique log on credentials.
- If you have particular security requirements, please call us to discuss how we can support you.
Your rights
You have lots of rights in respect of our processing of your personal data. The relevant rights are:
- Request a copy of your personal data and information about our processing of it
- Request that we delete information on you if we do not need to hold it
- Request that we correct any personal data that we hold on you
- Request that we stop processing your data for certain things (eg marketing), although we can still hold it (we have to put it on a suppression list to make sure we don’t accidently contact you again for example)
- Request that we move your data to another organisation’s IT system electronically
- The right to withdraw consent at any time
If you want to exercise any of these rights, please just contact us on GDPRenquires@laurent-perrier.co.uk You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
IF YOU VISIT OUR FACEBOOK PAGE
Facebook uses cookies to track visitors to our business page. These cookies are set even if you do not have a Facebook account. They will track your Internet activities on and off Facebook. Despite the fact that only Facebook has access to the data from these cookies, not us, by creating and maintaining a Facebook business page, we are deemed responsible for the cookies being set. We have no way to prevent these cookies being used. We want to be as transparent as possible so you are aware of the way your data is being used by Facebook.
Contact us
If you want to talk to us about this please email GDPRenquires@laurent-perrier.co.uk